FAQ

☀Whether to provide quality assurance after-sales service.

We provide a 60-day return and exchange service with quality assurance. 5 year quality assurance service for some products.

☀About brand services

Our products are all certified by the official brand. The quality is very good. Our goal is to improve your quality of life. Give you the ultimate experience. You can contact us if you have any questions.

Shipping

Currently, we only ship to the U.S.

Estimated Delivery is 5-8 days(processing time is 48 hours and shipping time is 3-6 days)

Return & Refunds

Once you have alerted us you wish to make a return through an email contact, we will reply to you to start the easy return process.

The refund will go back onto the same card you used to place the order with us, and will be issued back to you via a return transaction. Please allow 3-5 days for the funds to show in your account.

Payment & Ordering

We can accept PayPal, Visa, MasterCard, American Express and Affirm.

If your credit card is declined there may be a few reasons why: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases), there is a hold on the card. In any event by calling your issuing bank they can tell you why the card is declined. Solutions: try a different credit card or try using PayPal as your checkout method (they accept VISA, MasterCard, American Express and Diners Club.

Absolutely!!! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

Warranty Service

After the purchase of the product, the customer receives a qualified and intact product. Each customer is entitled to the contents of the warranty service terms and conditions and includes all parts, frames and motors. Please see the Warranty Service policy for details.

Any question?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

Customer support

213 933 4058

Send a message

Service@asjmreye.com

It’s good chair

I like it a lot. Hope it helps my son for his up coming surgery.

Great Chair

He especially loves the cup holder. Service ordering on the web went well. Using PayPal credit option was also great.

Chair for Post Surgery

My husband recently had rotator cuff surgery and a friend recommended this chair. Honestly, it has helped his recovery so much. We bought the largest size and he has plenty of room as he will need to sleep sitting up for the foreseeable future. There are controls for his Phone and iPad. They have thought of everything to make him comfortable. Thank you so much.