Customs duty is a tax levied by countries on imports (sometimes, on exports), in order to increase state revenue and/or protect domestic industries from predatory and/or more efficient competitors abroad. Customs duty is occasionally required in some countries:
a. If you are informed of a duty fee of $20 USD or less, please pay it. Email a copy of the invoice to firstname.lastname@example.org and we will reimburse you duty fee. There is no need to contact us before paying the fee
b. If you are informed of a duty fee in excess of $20 USD. Please do not pay it. Contact us and we will help you reship the parcel. Again, ASJMREYE cannot reimburse customers for any customs duty paid without specific confirmation from us.